Welcome to Gatehouse Bank for Intermediaries and Introducers
***New Business Enquiries and Application Processing Timescales***
Unfortunately, due to an unprecedented level of demand for our home finance products and to help manage our service levels for existing applications, we are currently unable to accept new home finance applications.
As of 27/09/2022, for existing applications, we are presently processing:
- New applications signed on 21 August
- Task responses received on 16 September
- Valuations received on 20 September
We are working hard to improve our service and will regularly update this message to keep you up to date with our latest position. Please continue to help us by providing all requested information and uploading documents to individual tasks when you have everything you have been asked to provide for the customers application. Thank you for your ongoing support.
Feedback from our brokers ...
“The service I received was excellent. Very quick and efficient and you went out of your way to be as helpful as possible. My client is very happy.”
– Mike S, HorshamContact us
“Great service overall was impressed with support provided to get the case through. Special thanks to the broker manager who went out of her way to help me with this case and the broker assistant who was always there for any support needed. This is a good example of working as a team.”
– Ozkan O, WorcesterContact us
“Just wanted to reach out and say how helpful the broker assistant has been lately with a couple of cases that were driving me up the wall!! Friendly, helpful and pro-active. I really appreciate it!”
– Shaz A, CardiffContact us
“One of the few lenders who continued lending and supported brokers throughout lockdown. A lender who will lend where others will not. A great team who are really helpful. And the BDM's are fantastic and always there to help no matter the time of day. Truly recommended!”
– Joe M, ManchesterContact us
“Thank you so much with your help on this one and your patience with me at the moment ... I do really appreciate all of the help and quick responses you have been providing!”
– Rebecca P, ManchesterContact us
Shariah Residential Property finance explained
There are key differences between Shariah-compliant residential property finance and conventional property finance. Learn what they are and how it works in practice.