Latest service levels

Underwriting New Applications

We are currently working on applications which were fully submitted and signed on:

28/02/2026

Additional Documentation / Information Assessments

We are currently working on additional Documentation and Information received on:

27/02/2026

Average Processing Times – Application to Offer

Average Based on Q4 data

Home Purchase Plan

UK Resident: 12 Working Days
Non UK Resident: 19 Working Days

Buy to Let Purchase Plan

UK Residents: 18 Working Days
Non UK Resident: 31 Working Days

Average Processing Times – Legals to Completion

Average Based on Q4 data

Home Purchase Plan

UK Resident: 65 Working Days
Non UK Resident: 57 Working Days

Buy to Let Purchase Plan

UK Resident: 56 Working Days
Non UK Resident: 60 Working Days