You will be asked to read and accept our Terms and Conditions when you apply for a Gatehouse Bank savings account. We recommend you also download and save a copy for your reference.
You can complete most account information changes when you log in to your online account but the forms below give you the option of making these changes with a written instruction.
You can also contact our Customer Services Advisers with any queries and they will be able to help you, Monday to Friday 9.00am-5.00pm.
Call 0345 600 3350 or email us at firstname.lastname@example.org
Savings customer support & contact information
Support is available by telephone and online, by logging into your account.
Gatehouse Bank, PO Box 861, Wallsend, NE28 5BP
0345 600 3350
Making a complaint
If you are unhappy with any aspect of our service and want to make a complaint, please contact us in the first instance and we will try to resolve the complaint as fast and fairly as possible. A copy of our complaints policy is available on our website.