At Gatehouse Bank, we foster our talent, through ongoing learning and development. We support our colleagues to take on more responsibility, expand their skill set and encourage collaborative working across teams. We are committed to staff well-being and engagement and offer competitive salaries and a highly attractive reward package.
Typical benefits include:
We believe that diversity fuels our creativity and connects us to the communities we serve. Gatehouse Bank must be a company where everyone, regardless of who they are or where they come from, can contribute on equal terms and has the opportunity to succeed. We are committed to recruiting and retaining a diverse workforce that reflects our diverse customer base. At Gatehouse we are working together to create an inclusive workplace. We’re a British Shariah-compliant bank, and we are here for everyone.
We appreciate that within the diverse talent pool we wish to attract and retain, there are a high percentage of parents and others with caring responsibilities, as well as those with interests and aspirations that impact how they wish to use their time.
Flexible working appeals to many, and providing it works in the interests of our business as well as our employees, we recognise that it can be a win-win solution for both parties. Depending on your role, we are open to considering a variety of flexible working solutions including job sharing, part time roles and remote working.
We're from a broad range of backgrounds and perspectives, bringing a real wealth of knowledge to the table. We deliver the very best products and experience for our customers because our expertise underpins everything we do.
"We’re a group of passionate people, sharing and combining our banking experience so we can do the best work in the best way. Curious, perceptive and inventive - we're not afraid to challenge the norm and do things differently."
– Charles Haresnape, Chief Executive Officer
We are transparent and socially responsible.
We aim to create a healthy and respectful culture where colleagues feel comfortable sharing their ideas, concerns and feedback.
We have a responsibility to operate morally, and in accordance with Environment, Social and Governance (ESG) criteria to deliver meaningful change for our Customers, Colleagues and Communities.
We encourage an environment that appreciates diversity and values inclusivity.
We encourage open and honest communication with our customers and colleagues.
We recognise the importance of listening so that every customer and colleague feels respected.
We celebrate our successes and differences, drawing on each other’s strengths to support one another.
We embrace collaboration and all colleagues are responsible for their actions, behaviours, performance and decisions.
We work as one team to take things to the next level and achieve more together.
Job Summary
To effectively support and manage the Bank’s approach to first Line Operational Risk. Support the Quality Assurance Manager in building a best in class 'Go To' team for expertise and embed the culture of 'Right First Time across the Customer Journey.
Closing date:
Job Summary
The purpose of this role is to be responsible for the day to day handling of Customer Complaints, ensuring any complaints received by the business are handled efficiently and within regulatory timescales. Making recommendations when drafting responses. Ensuring the business runs smoothly and ensuring SLA’s, quality standards and customer service levels are achieved.
Closing date:
Job Summary
The Regulatory Reporting Assistant will assist in the preparation of all Regulatory returns in a timely manner and help with automation of returns where possible; to prepare and circulate daily Capital and Liquidity reports internally. They will also assist in the financial reporting function and in the close of month-end, quarter-end and year-end process.
Closing date:
Job Summary
To provide Facilities Support for London office and all bank staff and act as Health and Safety support for all premises.
Closing date:
Job Summary
The purpose of this role is too on-board and provide continuing support to the management and administration of Brokers, Intermediaries, and third-party Business Partners. To ensure the onboarding process is conducted efficiently and accurately within the established Service Level Agreements and Compliance and Risk guidelines, working with the wider team to ensure any improvements or changes required are implemented.
Closing date:
We’ve been around since 2007, with teams based in London, Birmingham, Milton Keynes and Wilmslow. We’re the fastest growing bank of our kind in the UK, and are a subsidiary of Gatehouse Financial Group Limited.
We’re authorised by the Prudential Regulation Authority (PRA) and regulated by the PRA and the Financial Conduct Authority (FCA).
